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View our frequently asked questions about the RadiWarm® and RadiWarm® Economy+

We’ve been making our Pipeless Radiators to the highest standards for many years, and here are some of the questions we get asked most often.  If you still have a question call us on 01422 231943, email info@radiwarm.com, or use the form at the bottom of the page.

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Jump to RadiWarm Economy+ FAQ >

The RadiWarm is 100% efficient so all the electrical energy that goes into it is converted to heat, making it one of the most efficient heating solutions on the market.

Because all homes are different, it’s impossible for us to provide a specific running cost for your individual property.  The costs of running any heating system vary significantly based on how well your property is insulated, your electricity tariff and many other different factors. However, on average the RadiWarm will heat up a 10m² room from ambient in about 15 minutes, using its self-contained patented boiler system to heat the water inside.  Once a room reaches the desired temperature, the RadiWarm’s Smart Heating software will switch to eco-saving mode to maintain ambient room temperature.

As an example, fan heaters typically run using 2kW of power, so for 8 hours use the average cost would be £2.30*, whereas a RadiWarm radiator will use 2kW to get to temperature and thereafter will work on a cycle, typically 1/3 on and 2/3 off, averaging 0.66kW to maintain the temperature.  Over 8 hours this would cost 95.3p** (so 11.9p per hour).

* Based on average 2020 UK electricity price across all energy suppliers of 14.4p for 1kWhr.  Price found at https://powercompare.co.uk/electricity-prices/, a comparison site using uSwitch data.

** Also based on 14.4p per kWhr.  Assume radiator uses 2kW for 1 hour (as per the typical warm-up period for a plumbed system) and 0.66kW for 7 hours.  Assume room parameters are well insulated walls with double-glazed windows.  Assume room is being heated from cold to a comfortable living temperature.

The RadiWarm is 100% efficient so all the electrical energy that goes into it is converted to heat, making it one of the most efficient heating solutions on the market.

Because all homes are different, it’s impossible for us to provide a specific running cost for your individual property.  The costs of running any heating system vary significantly based on how well your property is insulated, your electricity tariff and many other different factors. However, on average the RadiWarm will heat up a 10m² room from ambient in about 15 minutes, using its self-contained patented boiler system to heat the water inside.  Once a room reaches the desired temperature, the RadiWarm’s Smart Heating software will switch to eco-saving mode to maintain ambient room temperature.

As an example, fan heaters typically run using 2kW of power, so for 8 hours use the average cost would be £2.30*, whereas a RadiWarm radiator will use 2kW to get to temperature and thereafter will work on a cycle, typically 1/3 on and 2/3 off, averaging 0.66kW to maintain the temperature.  Over 8 hours this would cost 95.3p** (so 11.9p per hour).

* Based on average 2020 UK electricity price across all energy suppliers of 14.4p for 1kWhr.  Price found at https://powercompare.co.uk/electricity-prices/, a comparison site using uSwitch data.

** Also based on 14.4p per kWhr.  Assume radiator uses 2kW for 1 hour (as per the typical warm-up period for a plumbed system) and 0.66kW for 7 hours.  Assume room parameters are well insulated walls with double-glazed windows.  Assume room is being heated from cold to a comfortable living temperature.

RadiWarm water-filled radiators don’t require any plumbing-in, pipe-work or gas supply.  Each radiator arrives pre-filled with specially treated water in a fully sealed unit, which is simply plugged into a standard plug socket.

Our patented system heats the water inside by an internal mini-boiler and then pumps this around the radiators.  The radiator emits a combination of radiant and convected heat, which heats the whole room without dryness or stuffiness (like most other electric heaters) to create a comfortable and healthy atmosphere.  Because water is so quick to heat up, your room will feel warmer much quicker than if you were to use oil-filled heaters and storage heaters – when you want heat, you get heat.

The radiator features a thermostat that senses the room temperature and responds accordingly.  This means that you never use more electricity than you need to.

A RadiWarm radiator will heat up in minutes and can be easily programmed to fit your needs and lifestyle (using either our 7-Day Controller or our Smart App-Based Controller).  Such controllability could help you to reduce your heating bills.

Our radiators require no maintenance whatsoever – no bleeding or topping-up required.  And no costly annual inspections like a gas central heating system.

Our Pipeless Radiators are water-filled and heat your home just like a conventional plumbed central heating system.

Radiators arrive ready to use, filled with specially treated water and fully sealed. They don’t require plumbing, flushing, bleeding or topping-up before, during or after installation.

This ensures that the built-in patented boiler gives the same heat quality of a gas central heating system, but without plumbing, pipe work or even a gas supply.

It’s all about physics and the density of water compared with oil.  If you filled a kettle with water and filled an identical kettle with oil, switch them both on, the one full of water will heat up much more quickly and use less power than the one filled with oil.

The exact same thing happens with water-filled radiators compared to oil-filled electric heaters.  Water-filled radiators heat up more quickly and therefore heat up your room more quickly, but do so cheaper than oil-filled heaters.

Our radiators are filled with specially treated water and fully sealed, so there is no risk of bacteria or rusting.  They don’t require plumbing, flushing, bleeding or topping-up.  They are just mounted on the wall, plugged in and switched on!

Pipeless Radiators are available in 7 different widths and 2 different heights to give you the perfect sized Pipeless Radiator for your property (including our low-height models perfect for conservatories).  Use our guide during checkout to buy the right sized RadiWarm for your room or view our size guide here.

Alternatively, contact our Sales Team on 01422 231943 or info@radiwarm.com for more guidance.

Of course!  Full instructions are supplied with each Pipeless Radiator.  All you need is a spirit level, pencil and drill.  Fix the brackets to the wall with the fixings supplied, hang the radiator on the brackets according to the instructions, then plug in.  You can also see the installation guide on our website that includes handy videos.

RadiWarm water-filled radiators are perfect for people wanting to replace their existing storage heaters.

Storage heaters have to draw electricity overnight in order for it to be ‘charged-up’ to release heat over the course of the day, regardless of whether you need it or not, or if you are in or out.  This means that there is regularly not enough heat left to keep you warm in the evening.  Many users find they have to top up their heating at night with other sources of expensive immediate heat such as portable heaters.

With a RadiWarm radiator you will benefit from ‘heat when you want it’.  They are fast to heat-up, have simple controls and most importantly built-in thermostats and smart controls mean you can programme them to fit the way you live.  Ultimately, greater controllability can help to reduce your heating bills.  Check with your energy supplier about the appropriate tariff if making the switch from storage heaters.

Our radiators are IP44 rated enabling them to be used in bathroom applications, provided they are installed in the correct zone. IP44 is applicable to Zone 2.

Our radiators are very quiet.  Initially there may be a slight gurgle when the radiator is installed until the air settle and you may hear a quiet hum when the pump is working, but outside of that they are virtually silent.

RadiWarm radiators arrive pre-filled with specially treated water in a fully sealed unit, which is simply plugged into a standard plug socket.

Our patented system heats the water inside by an internal mini-boiler and then pumps this around the radiator.  The radiator emits a combination of radiant and convected heat, which heats the whole room without dryness or stuffiness (like most other electric heaters) to create a comfortable and healthy atmosphere.  Because water is so quick to heat up, your room will feel warmer much quicker than if you were to use oil-filled heaters and storage heaters – when you want heat, you get heat.

The radiator features thermostat that senses the room temperature and responds accordingly.  This means that you never use more electricity than you need to.

A RadiWarm radiator will heat up in minutes and can be easily programmed to fit your needs and lifestyle (using either our 7-Day Controller or our Smart App-Based Controller).  Such controllability could help you to reduce your heating bills.

Our radiators require no maintenance whatsoever – no bleeding or topping-up required.  And no costly annual inspections like a gas central heating system.

Our radiators require no maintenance whatsoever.  They are filled with specially treated water and fully sealed, so there is no risk of bacteria or rusting.  They don’t require plumbing, flushing, bleeding or topping-up.

They are hand-built in the UK.  Our factory is in Halifax, West Yorkshire.

Loft conversions, basement conversions, living rooms, bedrooms, bathrooms, kitchens, offices, conservatories, garden rooms, garages – in fact anywhere you need heat that has an electricity supply.

Whilst the radiator could be painted please be aware that by doing so you will void the standard warranty.  See section 22. Warranty in our Terms & Conditions.

A Pipeless Radiator can be used anywhere that has a mains electricity supply. This makes it perfect for use throughout your property, including loft conversions, gardens rooms, living rooms, kitchens, bedrooms, offices, garages and even bathrooms (our radiators are IP44 rated enabling them to be used in bathroom applications provided they are installed in the correct zone – IP44 is applicable to Zone 2).

If you’re looking to heat a conservatory, then there really isn’t a better option and we produce a special half-height version of the RadiWarm specifically for this use.

Many people also use a RadiWarm Pipeless Radiator to heat rooms that are on the ‘end’ of the heating system or may only require additional heat at certain times of the year.

Pipeless Radiators are currently available in 7 different widths and 2 different heights, all dependent on your heat requirements.

We don’t currently offer a hot water system but we are looking at developing this in the future.

We don’t currently offer solar or battery power but we are looking at developing this in the future.

All our Pipeless Radiators include a 2-year warranty on the electronics and associated thermostat, and a 10-year warranty on the body against corrosion .  See section 22. Warranty in our Terms & Conditions.  Make sure that you complete your registration card online after installation.

We do not offer an extended warranty.

Unfortunately this is not something we can answer as there are too many variables with individual properties and varying energy tariffs from different suppliers.  However, a RadiWarm radiator will heat up in minutes and can be easily programmed to fit your needs and lifestyle (using either our 7-Day Controller or our Smart App-Based Controller).  Such controllability could help you to reduce your heating bills.

The RadiWarm is 100% efficient so all the electrical energy that goes into it is converted into heat, making it one of the most efficient solutions on the market.

A RadiWarm radiator will heat up in minutes and can be easily programmed to fit your needs and lifestyle (using either our 7-Day Controller or our Smart App-Based Controller).  Such controllability could help you to reduce your heating bills.

It’s all about physics and the density of water compared with oil.  If you filled a kettle with water and filled an identical kettle with oil, switch them both on, the one full of water will heat up much more quickly and use less power than the one filled with oil.

The exact same thing happens with water-filled radiators compared to oil-filled electric heaters.  Water-filled radiators heat up more quickly and therefore heat up your room more quickly, but do so cheaper than oil-filled heaters.

Our radiators are filled with specially treated water and fully sealed, so there is no risk of bacteria or rusting.  They don’t require plumbing, flushing, bleeding or topping-up.  They are just mounted on the wall, plugged in and switched on!

The RadiWarm is 100% efficient so all the electrical energy that goes into it is converted into heat, making it one of the most efficient solutions on the market.

Because all homes are different, it’s impossible for us to provide a specific running cost for your individual property.  The costs of running any heating system vary significantly based on how well your property is insulated, your electricity tariff and many other factors.  However, on average the RadiWarm will heat up a 10m square room from ambient in about 15 minutes, using it’s self-contained patented boiler system to heat the water inside.  Once a room reaches the desired temperature, the RadiWarm’s smart heating software will switch to eco-saving mode to maintain ambient temperature.

As an example, fan heaters typically run using 2kW of power, so for 8 hours use the average cost would be £2.30*, whereas a RadiWarm radiator will use 2kW to get to temperature and thereafter will work on a cycle, typically 1/3 on and 2/3 off, averaging 0.66kW to maintain the temperature.  Over 8 hours this would cost 95.3p** (so 11.9p per hour).

* Based on average 2020 UK electricity price across all energy suppliers of 14.4p for 1kWhr.  Price found at https://powercompare.co.uk/electricity-prices/, a comparison site using uSwitch data.

** Also based on 14.4p per kWhr.  Assume radiator uses 2kW for 1 hour (as per the typical warm-up period for a plumbed system) and 0.66kW for 7 hours.  Assume room parameters are well insulated walls with double-glazed windows.  Assume room is being heated from cold to a comfortable living temperature.

All radiators have a cable coming out of the right hand side.

Yes – please contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

No, sorry this is not something we offer.

Yes – please contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

Unfortunately, we do not have any stockists.

We don’t have a showroom but you can visit our manufacturing facility in Wainstalls, Halifax, West Yorkshire.  Please contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

You can visit our manufacturing facility in Wainstalls, Halifax, West Yorkshire.  Please contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

Yes – please follow the return policy in our Terms & Conditions.  You can also contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

Our Terms & Conditions can be found on our website.  You can also contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

Ideally, yes, unless alternative arrangements have been agreed in advance.  Please contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

We advise that you speak to your energy provider.

Economy 7 and Economy 10 tariffs are designed to give you a cheaper electricity rate at night and a more expensive rate during the day.  They are primarily used for people who have storage heaters.  However, Economy 10 is more flexible than Economy 7 in that ‘off-peak’ periods may be divided throughout the day and night (rather than just at night as is typical with Economy 7).

We do have customers using Economy 10 successfully with our radiators, but you should take advice from your energy provider.

Economy 7 and Economy 10 tariffs are designed to give you a cheaper electricity rate at night and a more expensive rate during the day.  They are primarily used for people who have storage heaters.  However, Economy 10 is more flexible than Economy 7 in that ‘off-peak’ periods may be divided throughout the day and night (rather than just at night as is typical with Economy 7).

We do have customers using Economy 10 successfully with our radiators, but you should take advice from your energy provider.

No – our unique water-filled electric radiators provide both convected and radiant heat, which doesn’t dry out the sir and provides the same good quality heat as a typical plumbed wet radiator system.

Indoor heating dries out the air in your home, which can have several health implications.  Firstly, it interferes with the functioning of the mucous membranes of your nose making you more susceptible to colds and other viruses.  Secondly, very dry air can aggravate some respiratory conditions and illnesses, such as asthma and sinusitis, plus exacerbate allergies.  In fact, some cold or flu-like symptoms may actually be a reaction to dust, fungi and other pollutants that have collected in the stale and dry indoor air.  If the air in your home is too dry you will probably notice that you have dry skin and hands, and you may have itching and irritation.  Conventional electric heating systems and air conditioning all give-off this type of dry heat.

No, if installed and used correctly they pose no fire risk.

You can treat a RadiWarm Pipeless Radiator just as you would a traditional plumbed radiator, so it’s no problem to position a sofa right up to it.  However, please be aware that by doing so you might inhibit the radiators heat emission (by blocking it).

You can treat a RadiWarm Pipeless Radiator just as you would a traditional plumbed radiator, so you can use a commonly found wire ‘radiator hanger’ to hang washing on the radiator.

Yes, these can be used abroad but all radiators are supplied with a standard 13 amp UK plug.

Electric heating itself does not carry an EPC rating.  EPC’s (Energy Performance Certificates) are created using the government’s Standard Assessment Procedure (SAP) and contain information about a property’s typical energy usage and running costs, of which heating type is a contributing factor (as well as insulation quality, windows, lighting etc.).  An estimation is made up of a property’s overall efficiency after assessing all of these factors.

The surface temperature for this radiator is around 68°C when at maximum temperature.

The surface temperature for the Safe Touch range never exceeds 43°C.

The RadiWarm Pipeless Radiators are water-filled, whereas the Economy+ Radiators are silica-filled.  Whilst both types of radiator provide a comfortable mix of convected and radiant heat, the water-filled RadiWarm is closest in air quality to that of a traditional wet plumbed system.  It will also heat up quicker.

Yes, we delivery for free to most areas of mainland UK.  For offshore, highlands and remote areas we charge an additional shipping fee (please contact use for details) specifically:

ZE Lerwick/Shetland

KW Kirkwall/Orkney

HS Outer Hebrides – Isle of Lewis etc.

KA27 Isle of Arran

GY Guernsey

JE Jersey

IM Isle of Man

PO30-41 Isle of Wight

BT Northern Ireland

LL58-78 Isle of Anglesey

IV Inverness

AB Aberdeen

PA20-49/60-78 Argyll & Bute

PF17-26/30-44/49-50 Highlands

DD Dundee

PL Plymouth

TQ Torquay

TR Truro

EX Exeter

Typical delivery times are 7-10 working days from order.

Yes, we delivery for free to most areas of mainland UK.  For offshore, highlands and remote areas we charge an additional shipping fee (please contact use for details) specifically:

ZE Lerwick/Shetland

KW Kirkwall/Orkney

HS Outer Hebrides – Isle of Lewis etc.

KA27 Isle of Arran

GY Guernsey

JE Jersey

IM Isle of Man

PO30-41 Isle of Wight

BT Northern Ireland

LL58-78 Isle of Anglesey

IV Inverness

AB Aberdeen

PA20-49/60-78 Argyll & Bute

PF17-26/30-44/49-50 Highlands

DD Dundee

PL Plymouth

TQ Torquay

TR Truro

EX Exeter

Typical delivery times are 7-10 working days from order.

Our standard lead time is 7-10 working days from receipt of order/payment.

Ideally, yes, unless alternative arrangements have been agreed in advance.  Please contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

Yes – please see our website for details, or contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

If the cable length is shortened to less than 1m then this would void the warranty.  See section 22. Warranty in our Terms & Conditions.

It’s just a matter of fixing the brackets to the wall and mounting the Pipeless Radiator, so it could be up and running in as little as 15 minutes.

For optimum output, the bottom of the radiator should be 150mm from the floor.  Any shelf or substantial projection should be a recommended minimum 150mm above the top of the radiator.

This can be fitted behind the brackets during installation.  See our installation guide for more details.

If the cable length is shortened to less than 1m then this would void the warranty.  See section 22. Warranty in our Terms & Conditions.  Any excess cable can be fitted behind the brackets during installation.  See our installation guide for more details.

No, this is a sealed unit and does not need any maintenance.

No, this is a sealed unit and does not need any maintenance.

No – RadiWarm radiators arrive pre-filled with specially treated water in a full sealed unit.

Each radiator is supplied with an installation and operating guide.  You can also watch the installation guide on our website.

To install the RadiWarm radiator all you would need is a drill, spirit level, pencil and tape measure.

Yes you can if your walls have wooden joists fitted.  If there aren’t any joists then you cannot mount the radiators.

8.0mm masonry drill bit.

Yes – our radiators are IP44 rated enabling them to be used in bathroom applications, provided they are installed in the correct zone.  IP44 is applicable to Zone 2.

We do not have installers in specific areas.  Our driver will do the installation at time of delivery of the radiators.

No, our driver can install if required.

Yes, we require someone to be in the property during installation.

Yes, but please make sure that the cable is not shortened to below 1m as this will void your warranty.  See section 22. Warranty in our Terms & Conditions.

No, this would only be required when fitting into a bathroom.

No, the radiators plug straight into a standard mains socket.  If you are unable to install the radiators yourself then we can provide an installation service through our delivery driver, or any good handyman will be able to help.

The RFC controllers should be positioned (on the wall) in the same room as the radiator.  It should be where it’s temperature will not be changed by local effects.  Avoid:

– Draughty places near windows, doors and vents.

– Places near the radiator itself, or any other heat sources in the room.

– Places where the sun will shine on it.

– Places where, for example, it could be hit by a door.

– Places where it might get wet.

 

Yes, we have a Smart Controller that can manage and control your heating remotely through a web-based app.  See our website or contact our Sales Team on 01422 231943 or info@radiwarm.com for more details.

The ‘on/off’ control knob is situated on the right hand side of the radiator.

No, sorry this is not possible due to the design of the radiator shell.

You can connect multiple radiators within a 10-12m square radius or thermal zone.

Full instructions are supplied with the radiator.

In the very unlikely event that you have any problems with the radiator, then contact our office. We will ask you a couple of trouble shooting questions that normally fix 90% of problems. If we can’t resolve the issue over the phone, and your radiator is still under warranty, then we will send you a replacement.

Very easily!  Full instructions can be supplied with diagrams.

No – we do not have service engineers.  As this is a sealed unit, if a problem occurs that cannot be resolved through our trouble-shooting exercise, then a replacement radiator will be required.

No – this is a sealed unit so if a fault occurs please call the office for further information.

The radiator is a fully-sealed unit so the water is unable to evaporate.

Our radiators are filled with specially treated water and fully sealed, so there is no risk of bacteria or rusting.  They don’t require plumbing, flushing, bleeding or topping-up.

All radiators have a cable length of 1.9m

No, sorry we do not offer this due to internal components on the right hand side of the radiator.

We need to remove some of the fins to fit our patented pump and boiler assembly into the Pipeless Radiator.  However, this doesn’t affect the heating of the radiator shell.

Our standard warranty on a repaired radiator is 1-year.  See section 22. Warranty in our Terms & Conditions.

It’s all about physics and the density of water compared with oil.  If you filled a kettle with water and filled an identical kettle with oil, switch them both on, the one full of water will heat up much more quickly and use less power than the one filled with oil.

The exact same thing happens with water-filled radiators compared to oil-filled electric heaters.  Water-filled radiators heat up more quickly and therefore heat up your room more quickly, but do so cheaper than oil-filled heaters.

Our radiators are filled with specially treated water and fully sealed, so there is no risk of bacteria or rusting.  They don’t require plumbing, flushing, bleeding or topping-up.  They are just mounted on the wall, plugged in and switched on!

We do not recommend turning the radiator on and off at the mains, so therefore we don’t recommend using a timer plug.  The reason for this is that the radiator goes through a number of stages when turning itself on / off, so if you just cut the power it is stoppping the radiator from going through these stages.  Over time this may cause problems internally for your radiator

Our radiators are IP44 rated enabling them to be used in bathroom applications, provided they are installed in the correct zone.  IP44 is applicable to Zone 2.

The RadiWarm Safe Touch is the same pipeless radiator but includes a protective low-temperature cover.  The surface temperature of the Safe Touch range never exceeds 43°C.

From 1st January 2018, all local space heaters manufactured for sale in the EU which use electricity, gas or liquid fuels must comply with a minimum efficiency standard. The aim of this legislation is to remove inefficient technologies and reduce the energy used by the products that heat our homes, helping to achieve our overall carbon reduction targets. See website for more information https://www.lot20.co.uk/about

We do not recommend turning the radiator on and off at the mains.  The reason for this is that the radiator goes through a number of stages when turning itself on / off, so if you just cut the power it is stoppping the radiator from going through these stages.  Over time this may cause problems internally for your radiator

The Economy+ is 100% efficient so all the electrical energy that goes into it is converted to heat, making it one of the most efficient heating solutions on the market.

Because all homes are different, it’s impossible for us to provide a specific running cost for your individual property.  The costs of running any heating system vary significantly based on how well your property is insulated, your electricity tariff and many other different factors.  Filled with high-grade silica within patented thermal mass cartridges, after getting to temperature the Economy+ radiator retains heat making it an energy efficient way to warm your space.

As an example, fan heaters typically run using 2kW of power, so for 8 hours use the average cost would be £2.30*, whereas an Economy+ radiator will use 2kW to get to temperature and thereafter will work on a cycle, typically 1/3 on and 2/3 off, averaging 0.66kW to maintain the temperature.  Over 8 hours this would cost £1.05** (so 13p per hour).

* Based on average 2020 UK electricity price across all energy suppliers of 14.4p for 1kWhr.  Price found at https://powercompare.co.uk/electricity-prices/, a comparison site using uSwitch data.

** Also based on 14.4p per kWhr.  Assume radiator uses 2kW for 90 minutes (as per the typical warm-up period for similar heater types) and 0.66kW for 6.5 hours.  Assume room parameters are well insulated walls with double-glazed windows.  Assume room is being heated from cold to a comfortable living temperature.

The Economy+ is filled with high-grade silica within patented thermal mass cartridges, which produce heat when warmed with an element.

Radiators are available in 6 different widths and 2 heights to give you the perfect sized radiator for your property (including low-height models perfect for conservatories).  Use our guide during checkout to choose the right sized Economy+ for your room, or view our size guide here. Alternatively, contact our Sales Team on 01422 231943 or info@radiwarm.com for more guidance.

Economy+ radiators are perfect for people wanting to replace their existing storage heaters.

Storage heaters have to draw electricity overnight in order to be ‘charged-up’ to release heat over the course of the day, regardless of whether you need it or not, or if you are in or out.  This means that there is regularly not enough heat left to keep you warm in the evening.  Many users find they have to top up their heating at night with other sources of expensive immediate heat such as portable heaters.

With an Economy+ radiator you will benefit from ‘heat when you want it’.  They are fast to heat-up, have simple controls and most importantly built-in thermostats and smart controls mean you can programme them to fit the way you live.  Ultimately, greater controllability can help to reduce your heating bills.  Check with your energy supplier about the appropriate tariff is making the switch from storage heaters.

Our radiators aren’t IP rated, therefore they are not allowed in any zoned area where there is a direct water source.

Our radiators are very quiet.  Initially there may be a slight noise when the radiator comes on, but outside if that they are virtually silent.

The Economy+ is filled with high-grade silica within patented thermal mass cartridges.  After getting to temperature the radiator retains heat making it an energy efficient way to warm your space.

The Economy+ provides a comfortable mix of convected and radiant heat, similar to the heat quality of a wet plumbed system, and unlike the dry heat given off by conventional electric heating systems and air conditioning.

They are hand built in the UK. Our factory is in Halifax, West Yorkshire.

Economy+ radiators are currently only available is white.  We are looking at introducing colours in the future.

Loft conversions, basement conversions, living rooms, bedrooms, kitchens, offices, garden rooms, conservatories, garages – in fact anywhere you need heat that has an electricity supply.

The Economy+ is currently available in 6 different widths and 2 heights, all dependent on your heat requirements.

We don’t currently offer solar or battery power but we are looking at developing this in the future.

All our Economy+ Radiators come with a 2 year guarantee on the electronics and associated thermostat, and a 10-year warranty on the body against corrosion.  See section 22. Warranty in our Terms & Conditions.

The Economy+ is filled with high-grade silica within patented thermal mass cartridges.  After getting to temperature the radiator retains heat making it an energy efficient way to warm your space.

The Economy+ provides a comfortable mix of convected and radiant heat, similar to the heat quality of a wet plumbed system, and unlike the dry heat given off by conventional electric heating systems and air conditioning.

You can use the preset programmes or create your own.  Alternatively, you can put these on a manual mode so you can turn them up and down when needed.

No, these radiators must not be covered?

You can programme

these radiators 24/7 in one hour increments.

Economy 7 and Economy 10 tariffs are designed to give you a cheaper electricity rate at night and a more expensive rate during the day.  They are primarily use for people who have storage heaters.  However, Economy 10 is more flexible than Economy 7 in that ‘off-peak’ periods may be divided throughout the day and night (rather than just at night as is typical with Economy 7).

We do have customers using Economy 10 successfully with our radiators, but you should take advice from your energy provider.

Economy 7 and Economy 10 tariffs are designed to give you a cheaper electricity rate at night and a more expensive rate during the day.  They are primarily use for people who have storage heaters.  However, Economy 10 is more flexible than Economy 7 in that ‘off-peak’ periods may be divided throughout the day and night (rather than just at night as is typical with Economy 7).

We do have customers using Economy 10 successfully with our radiators, but you should take advice from your energy provider.

The surface temperature of the Economy+ can reach 80°C.

Yes, we delivery for free to most areas of mainland UK.  For offshore, highlands and remote areas we charge an additional shipping fee (please contact use for details) specifically:

ZE Lerwick/Shetland

KW Kirkwall/Orkney

HS Outer Hebrides – Isle of Lewis etc.

KA27 Isle of Arran

GY Guernsey

JE Jersey

IM Isle of Man

PO30-41 Isle of Wight

BT Northern Ireland

LL58-78 Isle of Anglesey

IV Inverness

AB Aberdeen

PA20-49/60-78 Argyll & Bute

PF17-26/30-44/49-50 Highlands

DD Dundee

PL Plymouth

TQ Torquay

TR Truro

EX Exeter

Typical delivery times are 7-10 working days from order.

Yes, we delivery for free to most areas of mainland UK.  For offshore, highlands and remote areas we charge an additional shipping fee (please contact use for details) specifically:

ZE Lerwick/Shetland

KW Kirkwall/Orkney

HS Outer Hebrides – Isle of Lewis etc.

KA27 Isle of Arran

GY Guernsey

JE Jersey

IM Isle of Man

PO30-41 Isle of Wight

BT Northern Ireland

LL58-78 Isle of Anglesey

IV Inverness

AB Aberdeen

PA20-49/60-78 Argyll & Bute

PF17-26/30-44/49-50 Highlands

DD Dundee

PL Plymouth

TQ Torquay

TR Truro

EX Exeter

Typical delivery times are 7-10 working days from order.

Our standard lead time is 7-10 days from receipt of order/payment.

Ideally yes, unless alternative arrangements have been agreed in advance.  Please contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

We don’t offer an installation service for our Economy+ models, but our radiators are easy to mount to a wall.  You don’t need to undertake any plumbing or electrical work.  Full instructions and brackets are supplied with each radiator.  Please also see the installation video on our website.

If the cable length is shortened to less than 1m then this would void the warranty.  See section 22. Warranty in our Terms & Conditions.

Of course, our radiators are light weight! Full instructions are supplied with each radiator. All you need is a spirit level, pencil, drill bit and drill – fix the brackets to the wall with the fixings supplied, hang the radiator on the brackets according to the instructions, then plug in to a near by socket.

It’s just a matter of fixing the brackets to the wall and mounting the radiator, so it could be up and running in as little as 15 minutes.

For optimum output, the bottom of the radiator should be 150mm from the floor.  Any shelf or substantial projection should be a recommended minimum of 150mm above the top of the radiator.

This can be fitted behind the brackets during installation.  See our installation guide for more details.

If the cable length is shortened to less than 1m then this would void the warranty.  See section 22. Warranty in our Terms & Conditions.  Any excess cable can be fitted behind the brackets during installation.  See our installation guide for more details.

Each radiator is supplied with an installation and operating guide.  You can also watch the installation guide on our website.

Electric drill, 8.0mm masonry drill bit, tape measure, spanner and spirit level.

Yes, these can be mounted onto a stud wall.

8.0mm masonry drill bit.

We do not have installers in specific areas.

Yes, but please make sure that the cable is not shortened to below 1m as this will void your warranty.  See section 22. Warranty in our Terms & Conditions.

No, the radiators plug straight into a standard mains socket.  If you ware unable to install the radiator yourself then any good handyman will be able to help you.

No, they are not IP rated so cannot be installed in a bathroom.

The depth of each radiator is 73mm.  Once installed they stand approximately 113mm away from the wall.

This unit has inbuilt control for you to programme the radiator ‘on and off’ as you wish.

No, our radiators are controlled via the inbuilt control panel.

Yes, the radiator has a manual override mode.  Please see your operating instructions for more details.

In the very unlikely event that you have any problems with the radiator, then contact our Sales Team on 01422 231943.  We will ask you a couple of troubleshooting questions.  If we can’t resolve the issue over the phone, and your radiator is still under warranty, then we will send you a replacement which can be plugged in straight away.

Our radiators are maintenance free. The radiators are supplied as a fully sealed unit – just mount, plug in to an electrical point and they heat up within minutes.

No, unfortunately we don’t have service engineers.  As this is a sealed unit, if a problem occurs that cannot be solved through our trouble-shooting exercise, then a replacement radiator will be required.

No, this is a sealed unit.  If a fault occurs then please contact our Sales Team on 01422 231943 or info@radiwarm.com to discuss.

All radiators have a cable length of 2.4m

No, sorry, we do not offer this due to the position of the internal components of the radiators.

We do not recommend turning the radiator on and off at the mains, so therefore we don’t recommend using a timer plug.  The reason for this is that the radiator goes through a number of stages when turning itself on / off, so if you just cut the power it is stoppping the radiator from going through these stages.  Over time this may cause problems internally for your radiator

If the radiator is switched off at the mains for more than 4 hours the time will be lost so will need resetting.

We do not recommend turning the radiator on and off at the mains.  The reason for this is that the radiator goes through a number of stages when turning itself on / off, so if you just cut the power it is stoppping the radiator from going through these stages.  Over time this may cause problems internally for your radiator

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